We create large scale websites for some of the biggest global brands in tech. For Destination Vancouver, we merged our tech expertise with innovative personalization, captivating like never before.
GOALS
A vision for Vancouver
Visually captivate visitors to inspire activities and experiences
Build on a future-proof tech stack to reduce technical debt
Provide a digital planning experience for Vancouver visitors
SOLUTION
Bridging the gap
Immersive videos at every touchpoint to engage visitors
An innovative AI Concierge for a modernized visitor experience
Explorer types, seasonality, and filters for intuitive recommendations
In tune with travellers
The work began by digging deep to understand the modern traveller’s journey. Only then could we inspire with a forward-thinking website that captivates and makes planning seamless.
Entering the realm of immersive
We transformed every move of the mouse into a captivating experience. Throughout the site, dynamic videos reveal the city’s unique qualities. Viewers are immersed within each scene, as though they are experiencing these moments in reality.
The new website is a thing of beauty and in a different league to where we were before.
Jeremy Neill, Director of Visitor Experience
Personalization matters to travellers today
Explorer types
Let personality shape recommendations
WHEN + SEASONS
Make seasonality a key consideration
Who
Use group size to influence experience
FILTERS
Invite the user to select preferences
MAPS
See ideas in context of location
Explorer types
Let personality shape recommendations
WHEN + SEASONS
Make seasonality a key consideration
Who
Use group size to influence experience
FILTERS
Invite the user to select preferences
MAPS
See ideas in context of location
Modernizing the tourism experience
Meet the AI Concierge: an advanced AI system designed to personalize the visitor experience. It’s more than a chatbot, it’s a system integrated deeply into the CMS to combine AI-generated text responses with trusted sources on the website for quality guidance. And it’s not the only API on the website. We integrated 5+ APIs to keep business listings, events, and more up to date so we can provide the most trustworthy traveller experience.
Meet the AI Concierge: an advanced AI system designed to personalize the visitor experience. It’s more than a chatbot, it’s a system integrated deeply into the CMS to combine AI-generated text responses with trusted sources on the website for quality guidance. And it’s not the only API on the website. We integrated 5+ APIs to keep business listings, events, and more up to date so we can provide the most trustworthy traveller experience.
Steamlining
creativity
200+ robust components that scale.
Budget
3 ski resorts
within 30 kilometers
Uniquely Vancouver
Step into a website that mesmerizes—a world where viewers are transported. Where trip ideas are detailed, personalized, and one step ahead, allowing visitors to immerse themselves in the Vancouver experience.